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Buyer Terms

Get Solar Leads / Pros · Version v2.0 (October 23, 2026)

1. Who we are and who may order

These Buyer Terms govern orders for our solar lead service from betterbusiness GmbH, Französische Straße 20, 10117 Berlin, Germany, registered with Amtsgericht Charlottenburg under HRB 219082 B ("we", "us"), through Get Solar Leads / Pros at pros.getsolarquotes.com.

The buyer is the business identified in the order ("you"). You must act for business purposes and have authority to bind that business. These terms apply to the purchase of leads, not to consumers requesting solar quotes. Questions, billing inquiries, pause requests and cancellation requests may be sent to info@betterbusiness.com.

2. Your order and when it is accepted

Your order identifies your business, service area, lead product, delivery settings, selected lead limit and its period (day, week or month), the first-five-free offer and the paid-lead price. You may request additional criteria in the order comments or by email. We will confirm those criteria and their effective date before applying them. They do not change already delivered leads retroactively.

By submitting the order and accepting these terms and the separate card authorization, you order the ongoing lead service, starting with five free delivered leads and continuing at $65 per delivered lead unless you pause or stop delivery. We accept the order by sending an express order confirmation after successful card setup. A receipt acknowledgment or successful card setup alone is not acceptance. Delivery begins only after the applicable onboarding checks are completed and the start of delivery is confirmed. If we cannot activate your order, no fee is payable for undelivered leads. We record the version of these terms, your consent and the order details at the time of acceptance.

3. What a lead is

A lead is an inquiry submitted through our comparison websites by a person seeking information or quotes for the product specified in your order. Our traffic comes from Google and Bing search campaigns. Each inquiry is checked for authenticity, expressed interest, reachability and the criteria defined for the lead product. Leads include a name, phone number, email address and the submitted project information relevant to preparing a quote.

Leads are shared by default. We distribute a shared lead to no more than four receiving solar companies in total, including yours. Any exclusive product must be expressly identified and priced in a separate order. Exclusivity means that we do not supply that inquiry to another buyer; it does not prevent the person from independently contacting other companies.

A lead is not a guaranteed appointment, sale, installation, financing approval or revenue outcome. Availability estimates do not guarantee a particular monthly volume or completion date. These limitations do not remove our obligations to meet the agreed lead criteria or provide the remedies in Section 8.

We obtain the prospect's consent before sharing their details and maintain consent records, available as evidence on request. Additional validation may include SMS confirmation where applicable. A consent record documents the consent collected; it is not blanket permission for every method or purpose of contact.

4. First five free leads, prices and delivery limits

All prices are in U.S. dollars. Your first 5 successfully delivered leads are free once. From lead 6, each delivered lead costs $65. The free offer is not a recurring monthly allowance.

There is no package purchase, setup fee, fixed recurring fee or minimum term. $0 is due when you order. You pay only for paid leads actually delivered, not for undelivered leads or unused delivery capacity.

Your order specifies a maximum number of leads per day, week or month. This is a delivery limit, not a minimum purchase or guaranteed volume. Free and paid ordinary deliveries count toward that limit. No fixed package total or prepaid balance applies. After the free trial, delivery continues within your selected limit until you pause or stop it.

You may request a limit change by emailing info@betterbusiness.com. We will confirm the revised limit and its effective date before applying it. Changes do not affect earlier deliveries or restart the free trial.

Pause before the sixth lead is delivered and you will not be charged for leads. If you pause later, paid leads already delivered remain payable. Pausing and resuming does not reset the delivery count or grant another five free leads. Free leads have no cash value and cannot be exchanged for refunds or credits.

Example: your first seven ordinary delivered leads include five free leads and two paid leads. The total lead charge is $130. Approved replacement deliveries create no additional charge and do not advance the ordinary delivery count or consume another free lead.

Prices do not include U.S. sales or use tax. We do not currently add any tax to your charges. You are responsible for any use tax that may apply to your business under your state's law.

5. Card setup and authorization

$0 is due when you order. You provide a card through Stripe so that we can collect the amounts payable for this specific order later. There is no advance charge for future leads. Your bank may require authentication and may display a temporary verification authorization. Successful card setup does not guarantee that every later payment will succeed.

By giving the separate card authorization at checkout, you authorize betterbusiness GmbH to have Stripe securely store your payment method and initiate variable card payments for this order when you are not actively on our website. The amounts and timing are determined under Sections 4, 6 and 8. The authorization covers the ongoing per-lead service you order, including paid delivery after the first five free leads within your selected limit. It does not authorize fixed subscription fees, unrelated purchases or a new order on your behalf. We never store your full card number or security code.

You confirm that you are authorized to use the card. Contact info@betterbusiness.com for assistance with updating your card securely. Do not email full card details or card security codes.

You may revoke authorization for future automatic charges by emailing info@betterbusiness.com. Revocation takes effect when the email reaches that mailbox; we will not initiate further card charges after that time. This does not reverse a payment already submitted, and it does not cancel amounts already owed for delivered leads. We will pause further delivery and arrange payment of any outstanding balance with you.

6. Monday billing and payment problems

Every Monday, we invoice and charge your saved card for paid leads delivered during the previous week. Free leads and replacement leads are not charged. Each invoice identifies the relevant delivery period and lead charges. We provide an invoice and payment status by email. Charges are based on actual paid deliveries at $65 each within your agreed delivery limit, not on a fixed package price. The first five delivered leads are free once across billing weeks, not five free leads each week.

The billing week runs from Monday at 12:00 a.m. to the following Monday at 12:00 a.m., excluding the latter endpoint, in U.S. Eastern Time (America/New_York). The date on which your bank posts a payment may differ from the date on which we submit it.

Regular weekly charges are made only on Mondays. The only exception is a retry of a failed Monday charge for the same invoice, which may take place on other days as described below.

Submitting or approving a claim does not remove the original paid lead charge from billing, even if approval occurs before the Monday invoice. An approved claim is remedied by a free replacement lead as described in Section 8. An originally free lead remains free.

If a charge fails or the bank requires further authentication, we pause delivery and notify you by email how to resolve the outstanding invoice. Delivery resumes only after the payment has been confirmed as successful. Starting a payment or updating the card alone does not settle an unpaid invoice. After a failed first attempt we may retry the charge no more than three times within seven days, and only for the remaining amount of the same invoice, with no duplicate charge or additional fee.

7. Delivery, pausing and stopping

Leads are delivered in real time by email to the destination you provide or, if agreed, through a webhook or API to your CRM. You must keep the destination accurate and promptly report technical delivery problems. Sending the same lead by email and to your CRM does not create two billable leads. A lead counts as delivered when it has been successfully sent to at least one agreed destination; a queued or known failed transmission is not billed.

You may pause or stop delivery at any time with a simple email to info@betterbusiness.com, including enough information to identify your business and order. We will acknowledge the request. It takes effect when the email reaches our mailbox, or at a later time expressly requested by you. We will not charge for leads first delivered after that time. Paid leads already delivered remain payable. There is no cancellation fee or charge for undelivered leads.

A pause does not reset the first-five-free allowance or the delivery count. Delivery resumes only on your instruction, subject to availability and account status. Cancellation ends further routine delivery. Timely claims about earlier deliveries remain available after a pause or cancellation.

The free trial ends after the fifth ordinary lead has been delivered. Unless you pause or stop delivery before lead six, the service automatically continues at $65 per delivered lead within your selected limit, as authorized when you order. There is no separate package renewal or fixed subscription fee. You may pause or stop at any time as described above.

8. Invalid leads and replacements

You may report an invalid lead within 14 calendar days of delivery (U.S. Eastern Time) through our claims portal at interfaces.betterbusiness.com/lead-reklamation, using the unique lead ID and supporting information. If you cannot access the portal, contact info@betterbusiness.com within that period so we can record and investigate the claim.

Valid claim reasons are:

For an unreachable-contact claim, provide the dated call-attempt log and evidence of the unanswered email. For other claims, provide the information relevant to the stated defect. All contact attempts must be lawful. Do not continue contacting a person who has withdrawn consent or asked not to be contacted in order to complete the attempt count; notify us of that situation for review.

We review claims against the stated criteria and explain the outcome. An approved claim is remedied exclusively by a free replacement lead. We do not issue refunds, cash credits or invoice reductions for invalid leads. A lack of a sale alone is not a guarantee claim, but it does not disqualify a separate valid defect listed above. The claim process does not exclude rights that cannot lawfully be excluded.

9. Use of leads and prospect information

You may use lead information only to respond to the person's inquiry for the product and business identified in the order, within the scope of the person's consent and applicable law. You may not resell leads, build unrelated marketing lists or share them with another business for independent marketing. Service providers acting solely on your behalf may access information only as necessary, subject to appropriate confidentiality, security and use restrictions.

You must identify your business accurately, maintain required licenses and insurance, and provide the information reasonably needed for partner onboarding. You are responsible for your own quotes, representations, installation services and customer contracts. Each party remains responsible for its own collection, disclosure, contact and processing activities.

You must comply with applicable privacy, telemarketing, do-not-call, email and text-message rules, including the TCPA, applicable FTC rules and applicable state laws. Honor consent withdrawals, do-not-call requests and applicable privacy requests promptly, and inform us of them so suppression can be coordinated. Protect lead data, restrict access and retain only what is needed for lawful purposes. Notify us promptly of a security incident affecting supplied lead information.

Your business contact and billing details are processed to perform the order. Card details are processed by Stripe, Inc. as payment processor. Consumer privacy notices: getsolarquotes.com/privacy.

10. Our service obligations and suspension

We will provide the lead service in accordance with the accepted order and these terms. We may pause delivery to resolve payment failures, incomplete onboarding, suspected misuse, a material compliance concern or a delivery problem. We will explain the reason unless legally prohibited and identify what is needed to resume. If the order cannot continue, undelivered leads are not charged. Approved replacement claims remain open for fulfilment when delivery becomes possible again.

11. Liability, applicable law and disputes

We are liable without limitation for intent, gross negligence, and injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the damage typically foreseeable at the time of the order, and in any case to the amounts paid under the affected order. Mandatory statutory liability remains unaffected.

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction for all disputes is Berlin, Germany. We may also bring claims at your place of business.

12. Documents, changes and contact

The accepted order records and the version of these Buyer Terms accepted with it govern that order, subject to applicable mandatory law. A later website update does not retrospectively change the agreed price, free allowance, delivery limit or card authorization. Existing orders for the earlier 10-, 20- or 50-lead packages remain governed by their accepted package terms; this new model does not convert them automatically. Changes to an existing order require express agreement; a later order is subject to the terms disclosed when it is placed.

The consumer Terms of Use for requesting solar quotes do not govern the commercial purchase of solar leads. These Buyer Terms do not extend the scope of any prospect's consent.

Contact: info@betterbusiness.com · betterbusiness GmbH, Französische Straße 20, 10117 Berlin, Germany. Effective date: October 23, 2026.